To access Internet music services, Internet radio, and any digital music stored on your computer or Network-Attached Storage (NAS) device, your home network must meet the following requirements:
Note:Your network must have a high-speed Internet connection, as the Sonos system is designed to provide you with free, online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process. We do not share your e-mail address with other companies. |
High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback issues due to fluctuating download rates.)
If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online updates, or stream music from an Internet-based music service, you must install a router in your home network. If you do not have a router, purchase and install one before proceeding. If you are going to use the Sonos Controller App on an Android™ or iOS device, or you are setting up Sonos wirelessly, you will need a wireless router.
Note:Sonos communicates over a 2.4GHz home network supporting 802.11 |
Connect a Sonos BRIDGE, BOOST™ or player to your router if:
You have a larger home where the WiFi performance isn’t reliable and you want to strengthen the wireless performance of your Sonos system.
Your WiFi network is already in high demand with streaming video and web surfing and you want to create a separate wireless network exclusively for your Sonos speakers.
Your home network is 5GHz only (not switchable to 2.4GHz).
For best results, you should connect the computer or NAS drive that contains your personal music library collection to your home network router using an Ethernet cable.